Liverpool City Council introduces freephone numbers for benefits queries

Supporting local people in poverty, Liverpool City Council has introduced a new freephone system to at least save people having to pay big phone bills just to get advice.

Introduced from Monday 3 February, this will cover enquiries for issues including housing benefit, council tax support, free school meals and benefits maximisation advice.

The numbers and the services are:

0800 028 3686      Council tax, community charge, business rates, corporate debt, overpayment of housing benefit, Business Improvement District

0800 028 3697      Benefits, free school meals and Benefits Maximisation Service

0800 121 8805      Benefits Fraud Hotline

0800 456 1523      Liverpool Citizen Support Scheme

0800 028 3707      Fairer Charging and Direct Payments for adult social care

The council’s letters, bills and website are being updated with the new information on.                                                                                                                               

People telephoning the Freephone numbers from mobile networks will get an automated message informing them they may be charged for the call and be given the option to dial a landline number if they prefer.  All the existing numbers will remain in use for three months.

Jobs Fair in Liverpool Town Hall

The Plus Dane Group are hosting a Jobs, homes and enterprise Fair on Thursday 27th February from 10am-4pm in Liverpool Town Hall.

The Living Local- Working Local event will give hundreds of people the opportunity to meet with businesses offering vacancies and apprenticeships, as well as get advice and support from agencies on securing employment, welfare reform and managing debt.

Attendees will also be able to view a number of Plus Dane’s vacant properties available in the city to rent or buy and get advice on setting up new businesses.

This event is open to all on Merseyside.